Comcast Xfinity Outage in Hoffman Estates, Illinois (2025)

Table of Contents

Problems in the last 24 hours in Hoffman Estates, Illinois Most Reported Problems Live Outage Map Near Hoffman Estates, Cook County, Illinois Community Discussion Comcast Xfinity Issues Reports Near Hoffman Estates, Illinois Comcast Xfinity Issues Reports FAQs

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Hoffman Estates come from postal codes 60169.

Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.

Full Outage Map

What isn't working?

Please let us know what issue you are experiencing with Comcast Xfinity:

E-mail
Internet
Total Blackout
Wi-fi
TV
Phone

Thank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!

In the last three months, how would you rate Comcast Xfinity?

2.20 out of 5 128,482 ratings

Thank you!

Problems in the last 24 hours in Hoffman Estates, Illinois

The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Hoffman Estates and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Comcast Xfinity users through our website.

Internet (59%)
TV (12%)
Wi-fi (12%)
Total Blackout (8%)
E-mail (7%)
Phone (2%)

Live Outage Map Near Hoffman Estates, Cook County, Illinois

The most recent Comcast Xfinity outage reports came from the following cities:Saint Charles, Schaumburg, Cary, Geneva, Elgin, Bensenville, Bloomingdale, Fox River Grove, Bartlett, Wheeling, Algonquin, Arlington Heights, West Dundee, Elk Grove Village and Glendale Heights.

Loading map, please wait...

City	Problem Type	Report Time
Saint Charles	TV	4 days ago
Schaumburg	Wi-fi	4 days ago
Cary	Internet	5 days ago
Geneva	Internet	9 days ago
Elgin	Internet	9 days ago
Bensenville	Internet	12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Comcast Xfinity Issues Reports Near Hoffman Estates, Illinois

Latest outage, problems and issue reports in Hoffman Estates and nearby locations:

CC (@ccdatboisteed) reported 6 minutes agofromBellwood, Illinois
@Xfinity @Xfinity and now the bill is still the Same no savings and I’ve lost major channels.. I want a merry Christmas but Every Year @Xfinity gives us problems from bad cable boxes constantly to Bad Representative who are all the way in a third world country God bless them but the VOIP
Tony Scianna (@Tscianna) reported 10 minutes agofromDes Plaines, Illinois
@comcast You stink! You raised my bill by $60 with some bull crap excuse that some two year promotion ended! And your customer service is awful! Will be switching to AT&T after 21 years
CC (@ccdatboisteed) reported 13 minutes agofromBellwood, Illinois
@Xfinity How can my holiday be happy when @Xfinity Customer Service calls my phone and offers me “Save Money” it’s Xmas I have 5 kids and I need the service I Pay YAL Faithfully for. I’m heartbroken and it’s not fair not only am I not saving money We lost major channels
dova_k (@dova_kttv) reported 15 minutes agofromBuffalo Grove, Illinois
Xfinity down at the same time two nights in a row now. Im just tryna play cs
Human (@behumble00007) reported 16 minutes agofromLong Grove, Illinois
@XfinitySupport not able to connect to my my Nearby XFinity wifi HotSpots..Problem occurred today otherwise I was using it everyday. Please help in this
Michael Beightol (@michaelbeightol) reported 18 minutes agofromNorth Barrington, Illinois
@SpaceXStarlink please hurry with service to my area. @comcast service from @Xfinity is the same old slow as syrup. Not fair just a #ripoff
T Dubovik-Gonzalez (@tldgonzalez) reported 39 minutes agofromAlgonquin, Illinois
internet outage & call center @comcast @Xfinity call center is down…
CC (@ccdatboisteed) reported 39 minutes agofromBellwood, Illinois
@Xfinity Service /Customer Service has resided in the bowels of the most rawest and stinkiest sewage chamber for years now. I just don’t think it will Ever Change. I pay them faithfully for years and they constantly lie to me when making offers, and then their
AirForceJames🇺🇸 (@JamesWalkerUni1) reported 40 minutes agofromMount Prospect, Illinois
@comcast Really? Nothing about the nationwide outage? #comcastoutage
Human (@behumble00007) reported 40 minutes agofromLong Grove, Illinois
@Xfinity Why you are not responding. I am your customer ! What kind of service is this ?
Tony Scianna (@Tscianna) reported 40 minutes agofromDes Plaines, Illinois
@comcast You literally the worse company in the world. You raised my bill $80.00 in two month, your customer service is atrocious! Switching to AT&T after 21 years!
CC (@ccdatboisteed) reported 42 minutes agofromBellwood, Illinois
@Xfinity @Xfinity causes major disruption in the lines so we can barely even hear them. I’m moving @ATT please help
Bradley Laborman (@BradmanTV) reported 46 minutes agofromSchaumburg, Illinois
Three different customer service reps being condescending and complete unhelpful right now from @XfinitySupport @Xfinity if you don’t want me as a customer just say so. Quit trying to gaslight me into giving up on you. Next time don’t delete 50 channels off my current plan.
CC (@ccdatboisteed) reported 47 minutes agofromBellwood, Illinois
@KrisRocco2 @Xfinity I am in the same🚤 5yeat Customer we are pay faithfully and they have reps that call and offer Lies and Misinformation. Then when you call CUSTOMER Service they send you all over and totally miscommunicate between each other thereby continuing the Bad Service
Smiley (@_SpiderDan) reported 50 minutes agofromElk Grove Village, Illinois
@lakeyd3 @Xfinity Unfortunately it’s pretty standard **** with Xfinity. Felt with that for years with them
CC (@ccdatboisteed) reported 52 minutes agofromBellwood, Illinois
@Xfinity their communication skills between the customer service employees from what I the customer communicates about my problems and account always gets lost and they do Nothing . But that bill comes directly and Like The Mob they will shut your service off for $2 #notfair
Charlie R (@Chuck_3559) reported 55 minutes agofromBartlett, Illinois
Everybody else's Xfinity down?
Dave (@teachthekids) reported 55 minutes agofromLake Zurich, Illinois
@SarahJindra Lost my service early this morning. Could not use the comcast/Xfinity apps to report it. Been driving me to drink extra coffee , up to 6 cups so far.Thank you Sarah and WGN.
Sean Stevens (@SeanStevens0405) reported 57 minutes agofromArlington Heights, Illinois
@Xfinity only reason I have @Xfinity is for @RedZoneChannel garbage not working
𝙆𝙖𝙧𝙞 𝘾𝙝𝙧𝙞𝙨𝙩𝙚𝙣𝙨𝙚𝙣 💕🏡💕 (@KChristensen7) reported 58 minutes agofromElgin, Illinois
@comcast - seriously, how can you not post one thing about the outage? I found out more from random people on Twitter #comcastoutage

Comcast Xfinity Issues Reports

Latest outage, problems and issue reports in social media:

Charcuché Girl 🧀 (@heyGOODLOOKING_) reported a minute ago
Let me return Xfinity **** so they can stop calling me 🙄
Bri 🖤 (@BrianaSimonee) reported 2 minutes ago
Xfinity has had my wifi off allll damn night and it still ain’t back on. Wtf
I stole your tweet. (@TteltrabE) reported 4 minutes ago
Never use @xfinity or @xfinitymobile cancelled service a month ago because they ****** up my accounts during a move. They still trying to bill me - even though I don’t have an account. **** xfinity.
StJessGrft (@StGrft) reported 4 minutes ago
@TeamYouTube @Rich_Buschel You don't come to an agreement by Friday than I'm going over to either Hulu or Fubo. Sorry not sorry. Get your damn lawyers to figure this out. 1st it was with Roku, than Comcast, and now Disney. Are you being run by the idiots over at Robinhood now & how they mess things up?
warmsponge69 (@warmsponge69) reported 7 minutes ago
@missyoubun Oh god dont even get me started, you poor soul, i wouldnt wish Xfinity on my worst enemy
MarkB (@mblevins451) reported 8 minutes ago
@VelvetBecka @je_brannon @SteveSchmidtSES Cell service is fine, but not sure that’s a substitute for robust internet. AFAIK, true wireless internet isn’t much better than what I have now. Dish people out here all use Comcast for internet.
CertifiedAsshole 🤷🏾‍♀️ (@_DNastyyyy) reported 9 minutes ago
I Totally Forgot, I Got Xfinity Yesterday. I Gotta Get The Boxes. ****!
TFox (@TonyFoxObserver) reported 11 minutes ago
@Xfinity i cant get your webpages to load no matter what i do. And your chatbot has been of no help. I just want to access my account to confirm a setup appointment.
Dave Scarangella (@DullesDistrict) reported 14 minutes ago
I don't watch much streaming video, but over the last two-plus years I've had to acquire several Firesticks and Roku products just so I could stream the ACC Network to watch the Hokies.That all finally ended today. Comcast channel 1325 on my Xfinity box is showing ACC Network
AllanFQ (@IAmAllanFQ) reported 14 minutes ago
@Kathryn_R3D @comcast No need to apologize. I hope the issue is going to be fixed soon.

Comcast Xfinity Outage in Hoffman Estates, Illinois (2025)

FAQs

How do I find out if Xfinity is down in my area? ›

Additionally, you can text OUT to 266278 (COMCST) to check for outages in your area. Data and messaging rates may apply. You can also choose the option to Text me with updates to receive a text message update as soon as your Xfinity services are restored.

Know More ›

Why is my Xfinity suddenly not working? ›

Unplug the power from your modem or gateway, wait one minute, and then plug it back in. You can also do so remotely if your modem is responsive by performing a restart. Check for local outages using the Xfinity Status Center Outage Map.

Discover More Details ›

How long until Xfinity comes back on? ›

Xfinity TV and Xfinity Internet services take approximately one hour to restore. Xfinity Voice service takes approximately four hours to restore.

Are Xfinity and Comcast the same company? ›

Yes, Xfinity is the brand name of Comcast Cable Communications, a division of the larger telecommunication company, Comcast.

Get More Info Here ›

How do I know if my network is down in my area? ›

Confirm the outage

Before assuming it's a wider area issue, confirm that others are experiencing the same problem. You can do this using Down Detector, checking your internet service provider's website or social media, or simply by asking around.

Know More ›

What do you do when Xfinity WiFi goes down? ›

You can troubleshoot connectivity issues using the Xfinity app. Select WiFi and click the Troubleshoot option. If our system detects a problem we can't fix online and a visit is required, you have the option to schedule a technician visit.

Know More ›

How do I speak directly to a Comcast agent? ›

How To Contact Xfinity

Comcast Cable, One Comcast Center. 1701 John F. Kennedy Blvd. Philadelphia, PA 19103.
1-800-xfinity (1-800-934-6489)

Learn More ›

What does an orange blinking light mean on an Xfinity modem? ›

Your router may flash orange if it's updating.

It might take around 15 minutes for the update to start and finish completely, but if there is an interruption or a poor connection, it can take longer. If you haven't updated your Xfinity router lately, you'll want to check if there are updates.

Discover More Details ›

Does weather affect Xfinity WiFi? ›

Typically, during severe weather conditions, the two biggest impacts are commercial power outages and damage to our network. We work around the clock and use all our resources to restore services as quickly and as safely as possible.

Learn More ›

How do I get my Xfinity WiFi back on? ›

Manually restart your Xfinity Gateway, modem, or router

Unplug the power cable.
Wait one minute.
Plug the power cable back in.

Get More Info ›

How do I get my Xfinity service back on? ›

Depending on the circumstances, your service could be interrupted or disconnected due to late payment or missing payments. If this happens, you will need to make a payment to re-activate your services. This payment may include late fees and a reactivation charge, and it will take 48–72 hours to restore your services.

Discover More ›

Is Xfinity a Chinese company? ›

Comcast Cable Communications, LLC, doing business as Xfinity, is an American telecommunications business segment and division of the Comcast Corporation. It is used to market consumer cable television, internet, telephone, and wireless services provided by the company.

Keep Reading ›

What is Comcast's new name? ›

Comcast remained as the parent company while it rebranded its original telecom services to Xfinity. Comcast High-Speed Internet became Xfinity Internet, Comcast TV became Xfinity TV, etc.

Learn More ›

Do I need both Comcast and Xfinity? ›

Xfinity operates as a subsidiary brand of Comcast, signifying a close relationship between the two. In simpler terms, Xfinity is the product or service that Comcast provides to its customers. So, when you're subscribing to a Xfinity internet plan or Xfinity TV, you're essentially using services provided by Comcast.

Read The Full Story ›

How do I check my Xfinity Internet signal? ›

How to perform a whole home network test

Sign in to the Xfinity app with your Xfinity ID and password.
Select WiFi from the bottom of the app.
Select Troubleshoot.
Tap Test your whole home network.
From here, the app tests both the speed to your gateway and to the devices you're using to access Xfinity Internet.

Tell Me More ›

Why is Xfinity showing no signal? ›

Troubleshooting steps

Make sure all power cables are plugged into working power outlets for the TV and for your X1 TV Box. Hand-tighten all cable connections to make sure they're not loose. If using an HDMI cable to connect the X1 TV Box to the TV, confirm that it's plugged into the proper locations.

Tell Me More ›

Why is Xfinity not in my area? ›

You live outside of our service area. Your address is more than 300 feet from our physical network. We haven't extended our service line to your address. Your property owner, homeowners association or condominium association has an agreement with another service provider or won't give us access to provide our services.